For universities

Graduating cohort, self-served. No IT tickets.

A focused tool for the moment a university account is decommissioned. Undergraduates, taught postgraduates and research students export their own OneDrive and OneNote work without your helpdesk having to drive each export.

The graduating-cohort problem

Universities run substantial cohort transitions twice or three times a year. The typical pattern: alumni email is preserved on a downgraded mailbox licence, OneDrive and OneNote are cut at graduation (or a defined post-convocation window), and the IT helpdesk is left fielding individual data-export requests from graduands who realise late in the day that they need their dissertation drafts, lab notebooks, or research notes.

That helpdesk burden compounds: a cohort of 5,000 graduating students with even a 5% support-request rate is 250 tickets in a window where IT is also onboarding the incoming cohort, processing late submissions and supporting clearing.

Where mydocs.school fits

  • Self-service for the student: graduand signs in with their existing university Microsoft 365 account, sees their OneDrive plus class OneNote on a dashboard, downloads a zip.
  • Zero per-student configuration for IT: one tenant-wide consent, applied once. After that, every active account in your tenant can sign in.
  • Read-only scopes: no write permissions, no tenant-level application permissions, no token persisted beyond the user's session.
  • Audit log: per-download record for compliance and for handling subject access requests.
  • Alumni-licence compatible: when an account is downgraded to alumni, the file workloads we cover are no longer accessible — by then, students who used the tool already have their copy.

Higher-ed considerations we've thought about

  • Research students often have multi-gigabyte OneDrives with research data. The streaming export model handles this well; we've seen successful exports of 40 GB+.
  • Co-authored research — OneDrive ownership is per-user; co-authored docs on SharePoint stay with the institution. Take that conversation up explicitly with research supervisors before graduation.
  • Class OneNote use in higher ed is less common than in secondary schools but increasingly used in lab-based and studio-based disciplines. The export covers it the same way.
  • Conditional Access policies on your tenant apply to mydocs.school sign-ins as they do for any other M365 sign-in. MFA, device compliance, location restrictions all enforce normally.

Pricing for universities

£1.20 per leaver, per 60-day download window — billed annually in GBP. For a graduating cohort of 5,000, that's £6,000/year on the headline number; in practice less, because only graduands who actually download consume a seat. Detail and a seat calculator on the pricing page.

For cohorts above 2,000, drop us a line and we'll discuss a volume agreement.

Procurement & compliance

  • DPA available on request.
  • UK GDPR processor: school is controller, Muon Works Ltd is processor.
  • Sub-processors: DigitalOcean, Stripe, Microsoft. No analytics, no AI providers, no advertising.
  • Data residency: production runs in DigitalOcean's London region.
  • SOC 2 / ISO 27001: not held. If formal certification is a hard requirement of your procurement process, contact us early so we can confirm fit.

Common questions

How does this fit alongside alumni email programmes?
Cleanly. Alumni email (typically a Microsoft 365 A1 or downgraded mailbox licence) keeps the address alive; mydocs.school covers the file workloads — OneDrive plus OneNote — that aren't preserved by alumni licensing. The two are complementary, not competing.
Does this work for postgraduate research students with large OneDrives?
Yes. The service streams files rather than building a buffered zip, so the size limits are practical rather than imposed. PhD students with multi-gigabyte research drives are a common use case.
What about library or VLE content?
Library e-resources and VLE (Blackboard, Canvas, Moodle) content sit outside Microsoft 365 and aren't in scope. mydocs.school covers what lives on the M365 tenant only.
Can the IT team get an audit log per student?
Yes. The school admin dashboard shows who downloaded, when, what scope, and how many bytes. Useful for GDPR subject access requests and for verifying graduand workflows.