For universities
Graduating cohort, self-served. No IT tickets.
A focused tool for the moment a university account is decommissioned. Undergraduates, taught postgraduates and research students export their own OneDrive and OneNote work without your helpdesk having to drive each export.
The graduating-cohort problem
Universities run substantial cohort transitions twice or three times a year. The typical pattern: alumni email is preserved on a downgraded mailbox licence, OneDrive and OneNote are cut at graduation (or a defined post-convocation window), and the IT helpdesk is left fielding individual data-export requests from graduands who realise late in the day that they need their dissertation drafts, lab notebooks, or research notes.
That helpdesk burden compounds: a cohort of 5,000 graduating students with even a 5% support-request rate is 250 tickets in a window where IT is also onboarding the incoming cohort, processing late submissions and supporting clearing.
Where mydocs.school fits
- Self-service for the student: graduand signs in with their existing university Microsoft 365 account, sees their OneDrive plus class OneNote on a dashboard, downloads a zip.
- Zero per-student configuration for IT: one tenant-wide consent, applied once. After that, every active account in your tenant can sign in.
- Read-only scopes: no write permissions, no tenant-level application permissions, no token persisted beyond the user's session.
- Audit log: per-download record for compliance and for handling subject access requests.
- Alumni-licence compatible: when an account is downgraded to alumni, the file workloads we cover are no longer accessible — by then, students who used the tool already have their copy.
Higher-ed considerations we've thought about
- Research students often have multi-gigabyte OneDrives with research data. The streaming export model handles this well; we've seen successful exports of 40 GB+.
- Co-authored research — OneDrive ownership is per-user; co-authored docs on SharePoint stay with the institution. Take that conversation up explicitly with research supervisors before graduation.
- Class OneNote use in higher ed is less common than in secondary schools but increasingly used in lab-based and studio-based disciplines. The export covers it the same way.
- Conditional Access policies on your tenant apply to mydocs.school sign-ins as they do for any other M365 sign-in. MFA, device compliance, location restrictions all enforce normally.
Pricing for universities
£1.20 per leaver, per 60-day download window — billed annually in GBP. For a graduating cohort of 5,000, that's £6,000/year on the headline number; in practice less, because only graduands who actually download consume a seat. Detail and a seat calculator on the pricing page.
For cohorts above 2,000, drop us a line and we'll discuss a volume agreement.
Procurement & compliance
- DPA available on request.
- UK GDPR processor: school is controller, Muon Works Ltd is processor.
- Sub-processors: DigitalOcean, Stripe, Microsoft. No analytics, no AI providers, no advertising.
- Data residency: production runs in DigitalOcean's London region.
- SOC 2 / ISO 27001: not held. If formal certification is a hard requirement of your procurement process, contact us early so we can confirm fit.
Common questions
- How does this fit alongside alumni email programmes?
- Cleanly. Alumni email (typically a Microsoft 365 A1 or downgraded mailbox licence) keeps the address alive; mydocs.school covers the file workloads — OneDrive plus OneNote — that aren't preserved by alumni licensing. The two are complementary, not competing.
- Does this work for postgraduate research students with large OneDrives?
- Yes. The service streams files rather than building a buffered zip, so the size limits are practical rather than imposed. PhD students with multi-gigabyte research drives are a common use case.
- What about library or VLE content?
- Library e-resources and VLE (Blackboard, Canvas, Moodle) content sit outside Microsoft 365 and aren't in scope. mydocs.school covers what lives on the M365 tenant only.
- Can the IT team get an audit log per student?
- Yes. The school admin dashboard shows who downloaded, when, what scope, and how many bytes. Useful for GDPR subject access requests and for verifying graduand workflows.